Five points to consider when choosing the right freight forwarder partner
Finding the right freight forwarding company is not an easy task. With so many options in the market, it is justifiable to not know exactly what to analyze when it is time to choose a new partner or where to start looking for? But, it is critical to understand that a good freight forwarder can do a lot for your business.
Selecting the wrong partner can bring your company problems and risks, like reduced logistics management, delays and customer complaints. But, on the other hand, when you know how to select the right freight partner, it can make a huge difference when it comes to international shipping, especially if you are looking for partners that can assist you grow your business and your company's reach.
Want to know more about what you need to consider when choosing a new partner? Then read on!
Five tips on how to choose the right freight forwarding company
A freight forwarder is a company that is responsible for each step of your shipment. Therefore, most of the time, your business success is tightly linked to the quality of their work and their reliability. But how to select the right partner for your business? Here are five tips:
Research about the company and know their experience in the market. Check if they have contact with multiple carriers, which shipments they have already completed, what kind of conditions they have already faced. Having experience in the market, it means that this company can assist you when problems arise and that they know what to do so your transportation moves smoothly.
Check out if he is a part of global network of agents
This is one of the main points to consider when finding a new partner. Ensuring that he has a well established network of global agents is vital for the local handling of your international shipments. Ascertain if they have partners both in origin and destination ports and that they can depend on a global network of agents, companies and overseas offices.
Ensure that he offers the services you need
Always look at the services the freight forwarder offers. He must be able to handle more than just sea or air freight. See if he also does road transportation, door to door shipping, international insurance, import and export documentation and so much more. Another point is that if he has a tracking option this is a plus that is taken into consideration. The more services he provides the more options you will have from them.
See the forwarders references
This is a tip that is valid for any type of service. Check out what other partners have to say about the freight forwarder's job, see other clients, ask for references. That is the excellent way to discover if this is a reliable company or not. Also, examine if they have credentials and certifications. This is the best way to know if he is a good partner and if they have the experience and expertise that you require.
Become acquainted with customer service
As you know, the best freight forwarder is the one that you can trust to manage and take care of your cargo. However, he must have good and transparent communication with you, and this means that the customer service is a significant point. The agility and reliability of their response, the quality of their work and the time to answer a problem and request shows if they can give the required attention to your shipments.
Need a good partner? Count on National Freight Logistics. National Freight Logistics is a freight forwarder with years of experience in the development of integrated logistics solutions that link the United States to the rest of the world.
With a team of professionals with years of know-how and services ranging from air, sea and road freight to heavy lift, engineering, and integrated logistics, we also provide state-of-the-art infrastructure. It is a combination that allows us to offer the safest and most cost-effective services available in the US market.
Let us be your partner and take benefit of our first-class logistics services!