A freight forwarding company is responsible for the transportation of goods from one destination to another. Freight forwarding companies have an expertise in conducting the entire process for their shippers and act as the primary point of contact between the shipper and transportation services. They are also responsible for figuring out the most reliable, safest and fastest route for transportation.

Freight forwarding operations might seem daunting in the beginning , especially if you're not familiar with the process of freight shipping, but with time and experience in the industry you will surely get an idea of how things work in this business. Keep reading to find out 5 facts you need to know about freight forwarding which will help you understand the process more easily.

Freight forwarders take charge of multiple duties

Before you assume that freight forwarding companies just manage the transportation of goods from one stop to another, we would like to inform you about several other responsibilities which are managed by the freight forwarding companies

  • Packaging and storage
  • Insurance management
  • Inventory management
  • Packaging and storage
  • Customs clearance
  • Documentation process for international imports and exports

Certain products may have shipping restrictions

As per the regulatory guidelines set by the customs authorities and the government of every country, certain products are not allowed to be shipped, particularly via air or ship freight. The list of prohibited items varies from country to country but the there are certain items which cannot be imported by freight forwarders:

  • Inflammable and dangerous liquids/ goods
  • Drugs of any category
  • Alcohol
  • Sharp objects
  • Guns or weapons

Freight forwarders are not responsible for shipping delays

Yes, you read that right. No matter how good your freight forwarding company might be, there are always going to be some aspects which they have no control over. Delays which are out of hand mostly occur due to bad weather conditions, breakdowns, or unpredictable route changes. Although freight shipping delays can be frustrating, one must always keep in mind that such delays are actually not your freight forwarding company's fault and they try their best to resolve the issue as early as possible.

Freight Forwarder's are responsible for providing certain documents

Freight forwarding is not an easy business and requires lots of paperwork and patience. It is also important to remain careful about all the required documents to ensure that your shipment is in safe hands and will be timely delivered. If you are shipping overseas, you must ask your freight forwarder for the following documents:

  • Commercial invoice
  • Export license and packing list
  • Shipper's export declaration
  • Certificate of inspection
  • GLanding contract's bill

Some Freight forwarding companies provide extra services

Who doesn't love extra services? If you have decided to go for a freight forwarding company, make sure that you ask them about the extra services which they offer while receiving a quote. Even if you don't need them right now doesn't mean that you might not need them anytime soon. Some of the most common extra services given by freight businesses are warehousing, insurance and trucking of cargos, cautious handling of dangerous goods etc.


Using a freight forwarding company for the transportation of your goods can be beneficial for your business in a number of ways. Their knowledge and expertise ensure that your packages will be delivered at the right time to the right destination. It is always a good idea to hire a freight forwarding company for your business rather than doing it all alone.