Working with the right freight broker will not only save you time and money but also provide the required assistance whenever you need it. A freight broker’s role is to arrange an arrangement and maintain a partnership between a shipper and a freighter at the most basic level (s). Both parties must agree that the arrangement is mutually exclusive. They’re a middleman between two businesses that need each other’s services, and they work in that space with a vested interest in both. They also work to get the best freight shipping quote that will benefit both parties.
The freight broker you choose to handle your shipping may make or break your business. You want to make sure they’re trained and capable of meeting the requirements. Like personal relationships, the relationship between you and your freight broker must be based on trust and communication. However, not all freight brokers are created equal, and shippers who have never worked with one and don’t know what to look for can end up paying too much for bad service.
So, how do you evaluate a freight broker before working with them to make sure they’re trustworthy and honest? The following are the most important things to consider when choosing a freight broker.
Licensed Freight Broker
Any reputable freight broker would recognize the value of having a license in order to practice and serve clients in the logistics industry. The Federal Motor Carrier Safety Administration requires freight brokers in the United States to be licensed (FMCSA). Make sure you get a licensed freight broker for your business.
Make Sure they Fit Your Needs
There are a variety of licensed freight brokers whose fields of specialization are very diverse. Some, on the other hand, are experts in a specific area. Choose a freight broker who specializes in the mode of transportation that your business uses frequently. Some freight brokers specialize in LTL (less than truckload) shipments, while others specialize in air freight and international shipping. If you work with foreign shipments, it’s important to choose a licensed freight broker with a track record and thorough knowledge of international shipping laws and regulations.
Do They Have a Good Carrier Management Process?
Inquire about Their Communication Methods. You need to be fully sure about the shipping of your materials and commodities because you have a company to run. Receiving real-time logistics data, whether for inbound or outbound freight, help you to be proactive in alerting customers who may be waiting for your shipments. Freight brokers must keep in touch with their carriers. Learn how your chosen broker matches carriers with available loads and how communication takes place. What method do they use to ensure that the load is picked up and shipped on time? Since these aspects of the shipping process are so important, a good freight broker would make sure they are well recorded.
Find an Experienced Freight Broker
Experienced freight brokers have a track record of successfully conducting shipments. After all, they’ve already seen them a million times before. Freight brokers who have been around the block a few times will be well-equipped to tackle any obstacles that might arise. They may have built better relationships with top carriers because they’ve been around for a while. It’s also worth considering whether a freight broker has successfully navigated economic downturns that have forced rivals out of business, as this can give you an idea of their long-term stability.
Is the Broker a Member of a Reputable Association?
Working with a licensed freight broker who works with a third-party logistics company (or 3PL) means working with a company that understands your specific supply chain needs. Third-party logistics companies also provide other value-added services and a well-developed network, with a licensed freight broker to help you from getting the right freight shipping quote till your shipment is delivered. Licensed freight brokers who work for top logistics companies tend to be more trustworthy and reliable.
Though in today’s era, it becomes difficult to find a respectable and top third-party logistics company that provides you with the most complete freight shipping services. So, if you are in doubt about where to find such a company in California, get in touch with National Freight Logistics Inc. Ensure enforcement for your inbound freight, have knowledgeable specialists to assist you with customs brokerage and exchange services, all with National Freight Logistics Inc.
National Freight Logistics Inc is a reputable third-party logistics company with licensed freight brokers that offers high-quality services to its customers. We provide supply chain solutions customized to the specific needs of our customers. National Freight Logistics INC aims to provide specialized logistics services to its customers. Get a freight shipping quote now!